If a piece is not what you hoped, you may start a return within 14 days of delivery for online store credit. Store credit never expires, so your next favorite is always waiting.
Before You Return
To keep every piece pristine for the woman who receives it next, returned items must be:
Unworn, unwashed, and in their original condition
Complete with all original tags securely attached
Free of stains, scents, alterations, or any signs of wear
How to Return
Starting a return is simple:
Visit our Returns Portal and enter your order number or email.
Choose the piece you are returning and tell us why. We will guide you from there.
Ship your piece back using a trackable method. Return shipping is at your expense unless your piece arrived flawed or we made a mistake — in that case, it is on us.
Prefer to speak with someone, or returning a gift? Email us at info@saisankoh.com and we will look after you.
Store Credit
Eligible returns are issued as online store credit. We do not issue refunds for eligible returns.
Store credit is granted for the amount paid for the returned item once it is received and inspected. Original shipping fees, taxes, duties, and related fees are non-refundable.
Exchanges
Hoping for a different size or color? Note it in the portal and we will take care of the rest.
Exchanges are subject to availability.
If your requested piece is not available, we will issue store credit so you can choose again.
If Something Is Not Right
Every order is carefully inspected before it leaves our Dallas team. If your piece arrives flawed, damaged, or is not what you ordered, please email a photo to info@saisankoh.com right away.
We will review it quickly and make it right, including return shipping when the issue was ours — even on a final sale piece.
Final Sale
Because our pieces are limited and rarely restocked, the following cannot be returned, exchanged, or credited unless they arrive flawed or we sent the wrong piece:
Final sale merchandise
Clearance items
Gifts
Received Sai Sankoh as a gift and hoping to exchange it? Email us at info@saisankoh.com and we will look after you.
International Orders
International returns and exchanges follow the same guidelines. Customers are responsible for all return shipping costs, customs duties, taxes, and related fees.
A Note on Timing
During holidays and peak seasons, please allow a little extra time for return processing and delivery updates.
A dramatic full-length flowing trouser designed to skim the body and move with you. The wide-leg silhouette makes the hip forgiving — size to your waist first.
How does it fit?
Fluid & flowing
Wide leg skims the body. Designed for movement, not structure.
What measurement matters?
Waist first
Wide-leg silhouette makes hip forgiving. Size to waist.
Size range
XS — XXL
US sizes 0–2 through 20–22
Your usual size → choose
US 0–2
XS
US 4–6
S
US 8–10
M
US 12–14
L
US 16–18
XL
US 20–22
XXL
Size up if between sizes — the wide-leg silhouette is designed with generous ease.
Measurement
XS
S
M
L
XL
XXL
Length
48.50
48.50
48.50
49.00
49.50
49.50
Waist
28.00
30.00
32.00
34.00
36.00
38.00
Hip
39.00
40.00
41.00
42.00
43.00
44.00
Half Thigh
13.50
14.00
14.50
15.00
15.50
16.00
Half Bottom
13.50
14.00
14.50
15.00
15.50
16.00
Front
Back
Green Colette · Model wearing size S
Colette Pant
Size to waist
A high-waisted tailored wide-leg trouser — more structured than the Resort Pant. Waist measurement drives sizing.
How does it fit?
Tailored & wide
High-waisted, structured at waist, flowing below.
What measurement matters?
Waist
Hip has ease built in. Always size to your waist.
Size range
S — XXL
US sizes 4–6 through 20–22
Your usual size → choose
US 4–6
S
US 8–10
M
US 12–14
L
US 16–18
XL
US 20–22
XXL
Size up if between sizes — the Colette includes intentional ease through the hip.
Measurement
S
M
L
XL
XXL
Length
45.50
45.50
45.50
46.00
46.00
Waist
29.00
31.00
33.00
35.00
37.00
Hip
44.00
46.00
48.00
50.00
52.00
Half Thigh
14.00
14.50
15.00
15.50
16.00
Half Bottom
11.50
12.00
12.50
13.00
13.50
Front
Styling
Neon Green Lurex · One size fits 0–24
Drawstring Pant
Fits 0–24
The signature Sai Sankoh Drawstring Pant is intentionally oversized and fully adjustable. Focus on desired fit and style rather than exact measurements. The most popular pant in the collection.
How does it fit?
Relaxed & adjustable
Intentionally oversized. The drawstring creates your fit.
What measurement matters?
None — one size
Adjustable waist fits sizes 0–24. Style it your way.
Size range
0 — 24
One size fits all. Most popular pant in the collection.
Drawstring Pant — garment dimensions (one size)
Waist Elastic
30.00in
Length
47.00in
Half Bottom
16.00in
Drawstring
2m
Front
Side
Allegra Stretch Skirt · Model wearing size S
Pencil Skirt
Size to largest measurement
A stretch-free structured silhouette. Size to your largest measurement — waist or hip, whichever is bigger. Falls just below the knee at a consistent 32” across all sizes.
How does it fit?
Fitted & structured
Stretch-free. Close to the body. Polished silhouette.
What measurement matters?
Largest first
No stretch. Size to whichever is larger — waist or hip.
Size range
XS — XXL
US sizes 0–2 through 20–22
Your usual size → choose
US 0–2
XS
US 4–6
S
US 8–10
M
US 12–14
L
US 16–18
XL
US 20–22
XXL
No stretch — size to your largest measurement. If your hip is a size larger than your waist, choose the larger size.
Measurement
XS
S
M
L
XL
XXL
Length
32.00
32.00
32.00
32.00
32.00
32.00
Waist
26.00
28.00
30.00
32.00
34.00
36.00
Hip
36.00
38.00
40.00
42.00
44.00
46.00
Bottom
27.00
29.00
31.00
33.00
35.00
37.00
Front
Styling
Ari Print · Model wearing size S
Tiered Skirt
Size to waist
A flared tiered silhouette with generous volume through the hip. Waist is your primary sizing metric.
How does it fit?
Flared & voluminous
Tiered layers create dramatic volume. Generous through the hip.
What measurement matters?
Waist first
The tiered flare creates hip room. Always size to your waist.
Size range
XS — XXL
US sizes 0–2 through 20–22
Your usual size → choose
US 0–2
XS
US 4–6
S
US 8–10
M
US 12–14
L
US 16–18
XL
US 20–22
XXL
Size to your waist — the tiered flare is designed with room through the hip.
Measurement
XS
S
M
L
XL
XXL
Length
19.50
19.50
19.50
19.50
19.50
19.50
Waist
27.00
29.00
31.00
33.00
35.00
37.00
Hip
35.00
39.00
43.00
47.00
51.00
55.00
Front
Sleeve detail
Ari Print · Model wearing size S
Model is wearing S · True to size
Balloon Sleeve Blouse
True to size
A structured woven blouse with dramatic balloon sleeves. Chest is your primary sizing metric. Waist is secondary.
How does it fit?
Structured & dramatic
Balloon sleeves create volume. Body is relaxed and comfortable.
What measurement matters?
Chest first
Waist is secondary for this silhouette.
Size range
XS — XXL
US sizes 0–2 through 20–22
Your usual size → choose
US 0–2
XS
US 4–6
S
US 8–10
M
US 12–14
L
US 16–18
XL
US 20–22
XXL
Size to your chest. Structured woven fabric is unforgiving if too small — size up for comfort.
Measurement
XS
S
M
L
XL
XXL
Chest
36.00
38.00
40.00
42.00
44.00
46.00
Waist
33.00
35.00
37.00
39.00
41.00
43.00
Bottom
40.00
42.00
44.00
46.00
48.00
50.00
Sleeve Length
32.50
33.00
33.50
34.00
34.50
35.00
Front
Full length
Guinevere Shirt Dress · Model wearing size S
Model is wearing S · Size to chest
Shirt Dress
Size to chest
A relaxed luxury shirt dress. Chest is your primary sizing metric. The bottom hem is intentionally generous for ease of movement.
How does it fit?
Relaxed & easy
Not fitted. Generous through the body. Designed for movement.
What measurement matters?
Chest first
Bottom is intentionally generous — do not size by it.
Size range
XS — XXL
US sizes 0–2 through 20–22
Your usual size → choose
US 0–2
XS
US 4–6
S
US 8–10
M
US 12–14
L
US 16–18
XL
US 20–24
XXL
Size to your chest. The bottom hem is intentionally generous — do not size up based on the bottom measurement.
Half Chest, Half Bottom, and Half Shoulder are garment measurements from centre to side seam. Multiply by 2 for full circumference.
Measurement
XS
S
M
L
XL
XXL
Half Chest
24.00
25.00
26.00
27.00
28.00
29.00
Half Bottom
50.50
51.00
51.50
52.00
52.50
53.00
Half Shoulder
16.00
16.50
17.00
17.50
18.00
18.50
Sleeve Length
23.75
23.75
23.75
23.75
23.75
23.75
Back Length
60.00
60.00
60.00
60.50
60.50
62.00
Goddess Kaftan
One size · 0–24
Full drape
White Lurex
The Kaftan Collection — Designed to Fit Sizes 0–24
Kaftans
One size · 0–24
The Goddess Kaftan is not sized traditionally. It is engineered as a draped luxury silhouette designed to fit US sizes 0–24. Measurements below are garment dimensions only — use for length guidance, not fit guidance.
One Collection. Multiple Silhouettes. Designed for Sizes 0–24.
Each silhouette is designed with generous ease and fluid drape to comfortably fit sizes 0–24. Measurements are garment dimensions and should be used primarily for length and silhouette comparison rather than traditional sizing.
Box Kaftan
A relaxed box silhouette with a straight drape through the body. One size fits 0–24. Length is the primary measurement to consider.
Box Kaftan — garment dimensions (one size)
Length
59.50in
Chest
55.00in
Half Shoulder
25.25in
Bottom
45.00in
Neck Width
7.00in
Goddess Kaftan
The signature Sai Sankoh silhouette — maximum volume and drape. One size fits 0–24.
Goddess Kaftan — garment dimensions (one size)
Length
58.00in
Chest
62.00in
Half Shoulder
36.00in
Bottom
76.00in
Neck Width
9.00in
Melba Maxi
Floor-length with a distinctive collar stand. The shoulder measurement appears large because the sleeve is integrated into the body construction.
Melba Maxi — garment dimensions (one size)
Length
57.00in
Chest
45.00in
Shoulder
36.00in
Neck Width
32.00in
Collar Height
8.50in
Melba Mini Kaftan
A high-low shorter silhouette — front length is shorter than back for a flattering line.
Melba Mini — garment dimensions (one size)
Front Length
23.50in
Back Length
28.50in
Chest
45.00in
Shoulder
36.00in
Collar Height
8.50in
Marlo Kaftan
Deep V neckline with a relaxed caftan construction. Wider body than the Melba (55” chest vs 45”).
Marlo Kaftan — garment dimensions
Length
59.50in
Chest
55.00in
Half Shoulder
25.25in
Bottom
45.00in
Neck Width
7.00in
Understanding the measurements
1
Length is what matters
Use length to choose between styles — Melba (57”), Mini (23.5” front), Marlo (59.5”). The kaftan will fit.
2
Chest & shoulder are garment dims
Do not compare to your body measurements. The kaftan is intentionally oversized.
3
Still unsure?
Email info@saisankoh.com or visit the Dallas showroom. We’ll help you choose the right style.
